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Elevate Privacy Policy

Last Updated: 2025-02-24

 

1. INTRODUCTION

This Privacy Policy explains how Elevate (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access our website, purchase products, or interact with our services (collectively, the “Services”).

By using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, you should not use our Services.

 

2. INFORMATION WE COLLECT

We collect personal information in the following ways:

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A. Information You Provide to Us

  • Personal Identifiers: Name, email address, phone number, billing and shipping addresses.

  • Order Information: Purchase history, transaction details, and payment method (we do not store full payment details).

  • Account Information: If you create an account, we collect login credentials and order preferences.

  • Customer Communications: Information from inquiries, support requests, and feedback submissions.

 

B. Information Automatically Collected

  • Device Information: IP address, browser type, operating system, and device type.

  • Usage Data: Pages visited, time spent on the site, and interactions with features.

  • Cookies and Tracking: Data collected via cookies and tracking technologies.

 

C. Information from Third Parties

  • Payment Providers: PayPal, Wix Payments, Apple Pay, and Google Pay may collect and process your payment details; we do not store this information.

  • Fraud Prevention Services: We receive fraud verification data to detect suspicious transactions.

  • Marketing Partners: We may receive audience insights for advertising purposes, but we do not sell your data.

 

3. HOW WE USE YOUR INFORMATION

We use your personal data for:

  • Order Fulfillment: Processing payments, shipping orders, and sending order updates.

  • Customer Support: Resolving disputes, returns, and responding to inquiries.

  • Website Functionality: Improving website performance and user experience.

  • Marketing and Promotions: Sending promotional emails and personalized offers (you can opt out at any time).

  • Fraud and Security: Detecting and preventing fraudulent transactions and security breaches.

  • Legal Compliance: Complying with legal obligations, enforcing policies, and protecting our rights.

We do not use your personal data for unauthorized profiling, automated decision-making, or reselling to third parties.

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